Management Team
Thomas Mahan, Ed. D.
President and CEO
Dr. Mahan has consulted with organizations seeking attraction and retention solutions throughout the world. Over the years, he has spoken to more than 300 professional and executive groups on research-based attraction and retention issues and solutions.
Prior to founding The Work Institute, Dr. Mahan was a senior vice president with the Saratoga Institute. His research and publications while there included:
The Differing Preferences, Expectations, and Intents of the American Workforce
The Emerging Workforce
Finding and Keeping Talent
Dr. Mahan maintains these core beliefs and incorporates them into the mission and strategy of The Work Institute:
- Companies can and must do something about attracting and retaining employees.
- Corporate Responsibility is no longer a choice; it is a legal mandate.
- Employee attraction and retention must be aligned with ROI goals and provide for both company and individual growth opportunities.
- Companies must operate out of a measurement first mentality, depending less on others' best practices and aligning development/remediation opportunity to their own uniqueness. Best Practices Come from Within.
- The Achilles Heel of a strategic plan is execution. The Achilles Heel of execution is having the necessary skills and knowledge (talent) to implement the plan. Plenty of people are available to provide the skills a company needs, they just may be working for someone else. Through utilizing responsible, evidence-based measurement, companies can become Preferred Employers.
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Richard Nicorvo
Chief Financial Officer
With over 15 years experience in senior financial and operational management leadership, Rich leads the Human Asset Financial Analysis (HAFA) programs and led the development of The Work Institute’s proprietary Human Capital Cost Calculator, Balanced Scorecard, and HR Dashboard.
His knowledge and experience includes CFO positions for a technology driven supply chain management company, as well as Vice President of Finance and Chief Financial Officer for Aladdin Industries. Mr. Nicorvo has been responsible for domestic and international financial reporting including accounting, finance, treasury, tax, credit and audit. He has managed communications, management information systems, and customer services. He is instrumental in initiating organizational process improvements, operations expansion, and the development of new product lines.
Mr. Nicorvo gained management experience in financial planning with Motorola, Inc. and began his career on Wall Street as an underwriting analyst with Dominic & Dominic, Inc.
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Ms. Kelley S. O'Brien
Vice President
Ms. O’Brien has extensive experience with remote testing, assessment and research collection procedures. She has managed national and international client surveys and studies across many industries, including legal, pharmaceutical, publishing, textile, staffing, manufacturing, education, information technology, hospitality, insurance, retail, restaurants and healthcare. As Business Manager at the Saratoga Institute during the 1990s, she assisted in the publication of The Emerging Workforce.
Integral to The Work Institute since its inception, Ms. O'Brien provides individualized service to each client, clarifying needs and identifying key procedures that provide actionable data and employer branding solutions.
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Stuart H. Marion
Director of Call Center Research Services
Since joining The Work Institute in December 2003, Mr. Marion has been responsible for recruitment, training, acceptance testing and quality assurance of all interviewing activities. Mr. Marion is also a Partner with Capture Information Services Group (CISG), a market research and data collection affiliate with offices in Rhode Island, Texas, Missouri, Florida and Tennessee. Mr. Marion's experience includes senior management positions at Fidelity Investments, American Express Information Services, Chemical Bank New York Corporation and The Bank of New York. He received his B.A. from Brooklyn College in 1979.
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